Sea Glass Jewelry - by DanielleRenee 

 
 
 FAQ'S ABOUT SEA GLASS JEWELRY BY DANIELLE RENEE'
Frequently Asked Questions
What is your return policy?
Wholesale:

I take pride in my work and each item is inspected thoroughly before shipping.  Please inspect each item upon receipt.  If you are not happy with your purchase please notify me within 48 hours of receipt and I will be happy to exchange or refund you.  Please note for large orders a restocking fee of 20% may be applicable.
Furthermore my work is guaranteed for a life time.  Repairs are FREE if a defect is found.  Please note items may not be returned for tarnish. Items leave the Sassy Sea Glass Studio shining clean.  It is the responsibility of the Retailer to maintain all jewelry after receiving.  I will be happy to clean your jewelry for you for a nominal fee plus return shipping and handling.

All other customers:
 My goal is to make all of my customers happy with their purchases. If you are not happy with your purchase, items may be returned for a full refund of the item or items purchased within 14 days of the purchase date and 30 days for an exchange.  Please read the below for full details.
Shipping! 
 
What is Authentic sea glass?
 
Is sea glass hard to find?
 
Where did your sea glass come from?
 
What are the common colors of sea glass?
 
What are the rarest colors of seaglass?
 
Do you alter your sea glass or cut it in any way?
 
What type of metals do you use?
 
How do you care for your sea glass jewelry?
  
 
Do you offer professional cleaning services for sea glass jewelry?
 
I have my own sea glass will you make something for me?
 
I purchased a sea glass bracelet from you and misjudged my size.  Can it be resized?
 
Do you have a catalog for Jewelry by Danielle Renee'?
 
*We respect your privacy!  No customer information is disclosed to anyone at anytime.
Massachusetts residents are subject to 6.5% sales tax.